Testimonials
What our clients have to say
about us and our services
Dear Anton and colleagues – Proper Finance Solutions.
My wife and I would like to thank you for a very professional service you provided us with in arranging finances for our new home in Melbourne.
I was most impressed with the level of urgency and expediency with which all was handled.
What was even more impressive was that we managed to do all our business over the internet / webcam from Uganda, India, United Arab Emirates and Germany – due to the nature of my work – proving just how up to date Proper Finance Solution is with modern services. Job well done! We look forward to using your services again in the near future.
Regards,
Tim & Maxine
Dubai
April 2008

Anton ...... sorry for the delay ....... I would say one thing ..... provide a list of ALL the possible items one might require ... particularly useful for the novices!
Trying not to be too wordy ...... I would highly recommend Anton, his team and his services. If you have stumbled upon his website as I did, end your search!
Anton helped us get two mortgages last year (novices with unusual circumstances) ........... All of this done from the comfort of our living-room in NEW YORK with such ease (ease for us anyway, Anton, perhaps was not as lucky - but he did not complain!!) We did have one hiccup ..... my husband .... thinking it was a scam because it was SOOOO EASY!!!
Anton, thank you very much for your support, advice and most of all your TIME & PATIENCE, all of which seemed endless.
Kind regards,
Martina
New York
February 2008

Many thanks for your professional services and help. I have no hesitation in recommending Proper Finance Solutions to anyone I meet for that matter.
It has been a pleasant experience.
I will be in Melbourne next week and will come past the office.
Thank you once again
Regards
Tim
Dubai
January 2008

Dear Anton,
Firstly I hope you had a very Happy Christmas, I would like to wish you and the team at Proper
Finance Solutions a very safe and prosperous 2008.
I have been meaning to sit down and put “pen to paper” for over a year now, no more excuses!
This brief message is to acknowledge the outstanding service you provided whilst assisting us
with the re-financing of our mortgage prior to our move overseas.
From the very first point of contact (my initial enquiries and endless questions) up to the
completion of business you were professional, knowledgeable and extremely helpful, you made
the whole process stress free. Whilst you offered advice and suggestions at no time did we feel
that the control was out of our hands, you are a rarity in this day and age of “pushy” brokers.
We will definitely contact you again should we decide to make changes to the structure of our
existing finance or delve once again into the investment market.
Cheers and once again a big thank you.
Kind Regards,
Julie
Doha, Qatar
December 2007

Dear Anton,
So sorry I haven't thanked you for expediting my reverse mortgage loan. The reason? I've been flat out spending it on my dancing.
I now dance at two studios. The exciting result: I'm booked to voluntarily entertain old folk in retirement homes. So I'll be putting something back into the community, and not only enjoying myself.
Happy Christmas to you, your staff & family.
Thanks again.
Best wishes belatedly,
Jeanette
Bentleigh, VIC
December 2007

Dear Anton and Hakly,
I just wanted to drop you a quick line to thank you and the team at Proper Financial Solutions for providing such a professional and attentive service in arranging and completing my overseas purchase in Perth, Australia.
Further, I would like you to know that I deal with many companies on a personal level and in business and for me to take the time to write and acknowledge my complete satisfaction is extremely unusual.
I say unusual as I feel that most companies provide a reasonable service but on the whole my expectations are on the whole usually left wanting. Your company on the other hand is one of those rare companies who actually practise what they preach and I have been extremely impressed with your ability to make what is a complex and geographically challenging transaction so painless and straight forward.
Not only that, the associates and affiliates you have introduced me to have also met your high levels of service and expertise and for that I salute you. I would recommend you and your company instantly and look forward to working with you in the future.
Once again thank you for everything and please pass on my regards to all involved in making my experience a ‘proper’ one!
Yours sincerely
Phil Ogden
Manchester, England
December 2007

Hi Anton
Sorry for the delay in responding.
Sarah and I would like to say how much we appreciated your and Hakley's hard work in acheiving our re-mortgage. We both realise just how complicated and difficult our situatuion was. Every part of your service was extremely professional and made what could of been a daunting task much easier to handle. Thankyou and your staff once again
Yours Sincerly
Mark and Sarah
November 2007

The
assistance we have received from the team at Proper
Finance has been second-to-none. It is a pleasure
working with professionals you can trust to execute the
right finance solution and who practice customer service
at the highest level.
Alice &
Ken
Sydney
October 2007

Hi Anton,
Thank you to
you and your staff for all your help with finance for my
home. Everyone has been so helpful and professional.
Cheers
Lucy
Catherine, NT
October 2007

Hi Hakly and
Anton,
I just want
to thank you all for helping to arrange finance and
settlement of my mortgage. Given that I am out of
country it was very helpful to know that all was being
taken of by you and Blackheath Conveyancing who you
recommended.
Phillip
Vientiane
September
2007

Dear Anton,
Hakly and Chantal,
Just wishing
to write and thank you properly after settlement went
through the other day.
I have no
problem recommending your services. Actually I have
already told a few of my expatriate friends about proper
finance - they mentioned to me they were looking to buy
property in Australia but had no idea where to start.
When I first
called you I was quite upset as my experience with
others made me think that my special circumstances as an
employee of an international organisation would make it
difficult for me to qualify for the mortgage I wanted.
Right away
after speaking with Anton, things got a whole lot
better. I was very impressed with your service - I felt
in good hands from the beginning, and right up until
settlement you made sure I knew what was going on.
Chantal and Hakly were great at walking me through the
minutiae of the process. The service was prompt and
personal. Really, I have nothing bad to say! Tomorrow I
am picking up the keys and moving in and I am so
grateful to you all.
Hopefully, my
next step will be an investment property, and I know
where I will call.
All the best
and looking forward to dealing with you again in the
future.
Catherine,
Melbourne/ Tarnagulla
August 2007

Hi Anton,
Thanks for
the follow up. Everything's been great and we still
can't believe that it was possible to obtain a mortgage.
Just really nice to have a place of your own in Sydney.
Again thanks
to you and Chantal for making things possible and taking
us every step of the way. We will definitely be in touch
if any queries arise.
Arigato
gozaimasu,
Anna and
Pierre
Japan
July 2007

I have
recently completed on a flat in Brisbane by utilising
the exemplary professional service provided by Anton and
Chantal. Being an ex-pat Aussie living in London I
initially thought the buying process would prove to
arduous from abroad. Like many here I have set up as
limited company and thought this company structure would
be dismissed by most lending institutions in OZ.
Initially St George proved that point however NAB took
just 3 days to give a positive response. I would like to
thank Anton for making the whole process seamless and
for Chantal keeping me up to date and on the ball. I
highly recommend their services if you are contemplating
buying Australian property from abroad.
Kind Regards,
Kelvin
London
July 2007

Hi Anton and Chantal,
Many, many thanks for all
your support, advice and patience in arranging this
mortgage on my behalf. I really appreciate your work,
particularly in gaining approval from Homeside. Mum
called me this morning to let me know that we have
settled and she is picking up the keys tomorrow. We made
it across the line. Yeah!
Regards,
Kellie
London
June 2007

Hi Anton
Thank you for
all your help. Sometimes the Govt. Dept. in Darwin are
hopeless I was always having some sort of problem with
them when I was working in Darwin. I am recommending
your services to everyone as you guys were excellent.
I am glad
Chantal like the flowers and chocolate thought they
might brighten up her day.
Thank you
once again.
Cheers
Trina
Saudi Arabia
June 2007

Hi Anton,
I thank you once again
for all the help that you've done for me, I am very
appreciative for all you've done especially the purchase
of the property. A big VINAKA VAKALEVU in my language to
you
Regards
Meli
California, USA
June 2006

Dear Chantal and
Anton,
As we prepare to move in
to our new house in Melbourne, we would
like to take this opportunity to thank you for your
tireless support and to say how wonderful it has been
dealing with you.
e had never applied for
a mortgage facility in Australia before and we were fortunate in getting guidance from
you.
This has been a difficult
time for us as well as an emotional one. Because of your
kindness and understanding of our situation, you have
turned it into a real pleasure. It confirms our belief
that there are still professional people that do what
they promise to do. Keep up the good work and thanks a
million.
If you ever need a good
recommendation to any prospective clients, please have
them call us. It was a pleasure to work with you, on
both a professional and personal level. We wish you all
of the luck and good fortune possible in the
future.
Valentina & Boris Goray
Wellington, NZ
April 2007

Hi
Chantal
Many thanks to you and
Anton for your kind assistance in arranging our finance
at St George. We have been very happy with your
professional and very reliable
service.
We will be in touch
with you for finance on the purchase of our next
investment property, hopefully within the next 12
months.
Thanks
again
Scott and Deborah
Qatar
March
2007

Dear Anton and Chantal<
Many thanks for making my Brisbane
property purchase completely painless!
Despite a clean 10 year record
with my own bank, I didn't quite have the deposit they
required and was told a mortgage application would be
met with a negative response. A search on the net found
you guys, though I admit to being a little sceptical at
putting the finance of an investment property into
the hands of a company I'd not heard of!
However the 2 referees you provided checked out
favourably, and I 'took the plunge'.
For expats considering a property
purchase in Australia, I can thoroughly recommend
your services. You kept me completely up to
date during the process and answered my
queries promptly and thoroughly. The fact that
these services did not attract a fee from me and the
interest rate obtained was very competitive, made
the whole process even more bearable!
Once again many thanks. 'Will stay
in touch for periodic reviews.
Kind
regards
Nick
Singapore
February
2007

Dear Anton
and Chantal,
Just a few words to thank you for
your assistance in finding a suitable lender to fit my
particular business circumstances and requirements. You
have both acquitted yourselves most professionally and,
at the same time, provided a very personalised service
to your client. I was particularly impressed by your
thoroughness and attention to detail. Your strict
follow-up procedures resulted in the settlement of my
loan taking place in only a matter of days.
Once again, I appreciate your professional approach
and look forward to doing business with you again when
the need arises.
Kind Regards,
John
Sydney
January 2007

Hi Anton,
Just thought I'd drop you a note firstly to say thank
you to you and your team for the work that went into
setting us up with St George. There were of course a
few issues to smooth over during the process both with
HSBC and St George but these were eventually solved
and overall we happy with the new product and added
conveniences it brings on one level.
Anyways, please pass on our thanks to your team for
a job well done.
Kind Regards,
Brandon
London
November 2006

Anton,
I am sorry I have not contacted you as yet. Yourself
and Chantal looked after me exceptionally well, which
I appreciate very much. I hope to move in within the
next few weeks, and continue to renovate once I am living
in it. I will let you know once I am ready to re-finance
and move ahead with the next step. Please pass on my
thanks to your team, I feel bad as Chantal kindly left
me a message which I have not yet replied to. She was
fantastic so please let her know for me.
Thanks again and yes I was more than happy with your
service and help with the little hiccups on the way
through.
Cheers mate!!!
Brad Quayle
Melbourne
October 2006

Hei Chantal!
Well done! thanks a million. It is absolutely wonderful
to see the amount there and get the ball rolling. My
heartfelt appreciation. I have enjoyed a hassle free
way of doing things. I am sure we will keep in contact
and who knows what my next project is.
God bless and thank you so much!.
Jesintha
Melbourne
November 2006

When we
decided to purchase a house in Australia, we were at
a loss as to how to do this effectively from so far
away...we're living on the other side of the world -
literally - in the Caribbean. And with little to no
knowledge of the Australian settlement process and legalities
involved, we needed an organisation on the ground who
could help - a company with expertise and local contacts
- and most importantly, someone we felt we could trust.
Proper Finance Solutions were only one of a number of
companies we contacted to see what they could offer
us in this regard. From the outset we were impressed
with their professional approach to the issues we were
facing, and their friendly, helpful manner. They contacted
us promptly, and while they guided us through the process
itself, and advised on risks and pitfalls, they provided
us with workable solutions to these where other companies
failed to.
They were able to answer all our questions, sometimes
before we asked them. So we decided to sign up with
them as finance providers and also as co-ordinators
of our property purchase.
We've not looked back. They exceeded expectations, and
were instrumental in ensuring we met our very tight
settlement deadline despite having to deal with the
inevitable stresses of an international purchase of
this nature. And we really appreciated the free and
easy communication style we shared with them during
the process. Emails were always answered promptly and
their phones were always on. We will definitely recommend
them to friends in similar circumstances.
Thanks again, it was a pleasure working with you.
The Owens
The Port of Spain, Trinidad & Tobago
October
2006

Dear Chantal,
Thanks so
much for your very welcome email Chantal - and thank
you to both you and Anton for looking after us so well
in the purchase of our new home!
... and further to the attached letter, please include
our thanks for any 'testimonial'. I must say that it's
been fabulous knowing that we were being so well looked
after. We starting looking at buying a house in Australia
having no knowledge whatsoever but with your invaluable
help and advice we were able to avoid any pitfalls and
now actually have our own beautiful house sooner than
we ever thought possible. Now we can just sit back and
enjoy the champagne as we contemplate our future life
living in our lovely home next to the beach!
All the best to you both!
Kev & Sue Taylor
London, UK
September
2006

Dear Anton,
Firstly we apologize for the delay
in the feedback as we have been busy with the move and newborn.
Anton, we would like to express
many thanks and appreciation for your assistance in obtaining the home loan with
Homeside Lending. Your speedy and highly professional efforts made the process a
lot less stressful and quicker that we expected. Additionally we really
appreciated your coming out to our home given our restricted mobility at the
time with the newborn. In consulting other brokers and services we found some
reluctance to do home visits particularly after hours which was disappointing,
therefore we appreciated you coming out of your way to provide a service.
Thank you again for the great
service you provided and if we become aware of anyone purchasing a house in the
near future we will be sure to pass on your details.
Warm Regards,
Jamie and
Maria
Melbourne
March 2006

Hi Matt and Anton
Finally settlement is taking place,
so all's well that ends well! Thank you so much for
all your help. What we appreciated best was the
constant personal communication and have already recommended
you to our expat friends.
Gerry
UAE
February
2006

Hi Anton<
We just got confirmation that
settlement on Seville Grove has gone through. I would like to take the
opportunity to thank you for all your assistance.
Kind Regards,
Ann
Ireland
February
2006

Hi Anton
Thanks for your email informing us
of our recent property settlement. Unfortunately for us the champagne chilling
in the fridge will have to wait until tonight, as I left work early yesterday
and only received your email this morning.
Many thanks to you once again for
all your hard work and dedication - very much appreciated. thanks Anton - we
will definitely be asking you to source our next loan.
Kind
regards
Christine
& Ricky
Melbourne
February
2006

I recently took out an investment loan through Proper Finance Solutions
(Lawfund Australia). Over the past years I have had many loans with various
banks and have had long delays in having loans approved. I am very impressed
with Lawfund's handling of my loan application. I would highly recommend them to
anyone looking for a property loan. Anton Vdovin was very speedy with the whole
process and also made sure that no mistakes were made. For any future loans I
would not hesitate to contact Lawfund Australia.
Yours Sincerely
Kieran
Cairns
February
2006

Anton
Thanks for the message last week -
I have been away so was unable to respond immediately. Thanks for sorting out
the ANZ interest rate reductions. That will help us immensely.
Let us know if we need to do
anything further.
Thank you for taking the time to
chase us up and organise this. We really appreciate it and should we encounter
anyone in the future requiring your services we will give them your name Regards
Tania Parkyn
Melbourne
January 2006

Anton is very
professional, provides a good service and is knowledgeable on all the bank loans
in the market. He is not your average broker as he thinks outside the square in
more complex loan deals. He has helped me and my clients in getting finance
promptly and without much fuss. Would strongly recommend him
to any of my friends and clients.
Ron
Melbourne
December 2005

Anton,
Thanks for all your
help with my refinance. I guess everyone is a little wary about dealing with
people based on a web presence only, but I can say to all your prospective
clients that I have found your service to be very thorough, extremely prompt,
and totally professional at all times.
Thanks again for all
your help.
I would be more than
happy to recommend you to friends/colleagues looking to refinance Australian
loans, or to have this message listed on your website as a testimonial.
Cheers regards
Neil
Auckland
December
2005

Genuine
support,
Recently,
my wife and I decided on commercial property investment as a keystone to our
retirement planning.
We
contacted Properfinance to discuss the financing options available to us and
from the outset we were greeted with competitive packages and importantly,
quality advice that was clear and cognizant of our circumstance as expatriates.
Even
whilst I was in the remotest parts of Cambodia
, Properfinance maintained timely communications; lending support to both
finance and real estate negotiations.
We
strongly recommend, Properfinance to any expatriate seeking competitive finance
and quality support.
Brian
and Ann
Cambodia
November
2005

Just a quick note
to express my sincere thanks for your assistance. Before meeting you, I had been
trying to figure out how to best restructure my finances for some time, but
without any success.
You have quickly
moved me through a process that only took a few days - and with an Institution
that I certainly knew would not even consider my application beforehand.
I am already in a
far better cash flow situation and look forward to moving into the second phase
you have planned,. to further enhance my current position.
I appreciate your
professionalism as well as the direct, personal approach.. This is certainly
refreshing compared to the impersonal nature of the majority of organisations
with whom I have previously dealt
Thanks
again
Cheers
Ian
Melbourne

I was very
pleased to recommend you – in fact in some respects it has been easier to
organise finance for this purchase than past properties.
Regards,
Tom
Jerusalem

Thanks very much
for all of your assistance throughout. It's good to be "property
investors" now. We are looking forward to finally getting to stay in
our home soon. We'll be in contact soon and next year hope to add to our portfolio.
Kind regards,
Michael
and Kathryn
Saudi
Arabia

Dear Anton, Just
a note to let you know how pleased we are with our new property in Williamstown.
We were very impressed with the efficient and thorough way you negotiated the
best possible mortgages for our circumstances. I felt comfortable in knowing
that I could help my son buy his first property without risking my own home. I
will certainly recommend you to my friends who are buying property.
Regards,
Janet
Melbourne

Many thanks for
your help and support during the settlement of Property, it was a great pleasure
dealing with you and was very comfortable since we had never meet before and
dealing on first time basis.
Pritesh and Bina
London

Dear Anton,
Thank you for
your confirmation of the settlement of our new home.
Sandra and I have
done quite a few house sale/purchase transactions over the years, and we are
both impressed by your approach.
In particular,
the committed and responsive way you go about chasing the best deal, and then
following up to ensure that all the details are completed, is most impressive,
as is your knowledge of the range of financial products on offer from the
various institutions.
Thank you for
your efforts.
Best
regards,
Otto and Sandra
Sydney

We would like
to thank you very much for helping us to obtain the finance for our
apartment. Having purchased a number of properties over the
years we believe the best way to obtain finance is to use a mortgage broker
who can get the best deal by using their knowledge, experience, and
contacts in the industry. We found Anton Vdovin of Proper Finance
Solutions to be very friendly, helpful, and professional while
acting on our behalf and would not hesitate in recommending him to anyone
wishing to obtain a property loan for home or investment.
Best regards,
Patrick
and Emie
London

Dear Anton,
Just a quick note to thank
you for all your help in obtaining the home loan for me. As you know the other
organization took over 3 weeks, and even then were still requesting information.
As you know, I came to see you on
the Monday, had an unconditional approval on the Wednesday, and was down at the
bank signing mortgage papers that Friday! To say that I was impressed was
understatement.
Your service was courteous, and
professional. The whole process was extremely easy when dealing with you. You
told me exactly what I needed to provide, what was involved, how long it would
all take, and how much it would cost.
Thank you again, and I look
forward to dealing with you again, should the need arise.
Yours Sincerely
David
Melbourne

We have purchased an investment
property and needed a loan to complete the transaction. We could not say that we
experienced a difficulty with getting finance from any bank, but the timing was
crucial. Anton guided us on how to save time and get the approval as quickly as
possible. He looked after us so we were confident when we were leaving for
Christmas holidays 4 days before the settlement.
Irena & Igor
Melbourne

We have very busy life style and
could not afford to waste any time for searching the best deal on loan for
business development. Having a mortgage, investment loan, business overdraft and
several credit cards, we needed a professional advice on how to structure the
new facility. Anton helped us a great deal in getting a loan which we needed. He
was very professional and considerate when dealing with our tricky situation.
Anton patiently came out to see us several times before we have finally made our
minds. We recommend Anton to all people who valued they own time and money. It
was realy nice and easy to have a deal with that guy. We would like to wish him
every success in financial services industry.
Thanks Anton
Elena & Michael
Melbourne

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